Data privacy

Goldene Generation GmbH (“Goldene Generation”) adheres to all applicable data protection and privacy laws, including the applicable EU data protection regulations. We treat your personal data confidentially and in accordance with legal requirements. In the following, we would like to inform you about our handling of your data when you use our website.

I. Name and address of the data controller

The party responsible for the data collection, processing and use (“data processing”) i.e. the data controller within the meaning of the GDPR is:

Goldene Generation GmbH
Managing Directors: Ibi Michel, Markus Christmann, Konstantin Kleine
Hafenpromenade 1-2
44263 Dortmund

Email: info@goldene-generation.de
Telephone: +49 (0) 231-317183-0

For questions concerning the collection, processing or use of your personal data, and for information, correction, blocking or deletion of data and withdrawal of the consent granted, please contact Goldene Generation.

We will be happy to answer any questions regarding the processing of your personal data or this data protection declaration. You can also contact us should you wish to exercise an existing right to amend, delete, correct or limit processing of your personal data or exercise your right of withdrawal.

You have the right to contact the relevant authorities at any time regarding the data processed by Goldene Generation.

II. Name and address of the data protection officer

HK2 Comtection GmbH
Name: Lukas Wagner
Hausvogteiplatz 11 A
10117 Berlin

Telephone: +49 30 2789000
Email: wagner[at]comtection.de

We will be happy to answer any questions regarding the processing of your personal data or this data protection declaration. You can also contact our data protection officer should you wish to exercise an existing right to amend, delete, correct or limit processing of your personal data or exercise your right of withdrawal.

You have the right to contact the relevant authorities at any time regarding the data processed by Goldene Generation GmbH.

III. General information on data processing

Goldene Generation is responsible for the data processing that takes place during the use of this website. Goldene Generation’s employees are obliged to safeguard data secrecy, and have also been made aware of the special significance of data protection.

This data protection declaration can be called, viewed, printed or downloaded at any time at https://goldene-generation.de/datenschutz.htm.

1. Scope of the processing of personal data
In the event that you simply access our website, personal data are collected only to the extent technically necessary, insofar as this is required to provide the website and does not differ to the information shown in this privacy policy.

The collection and use of personal data is only carried out regularly if your consent is given, a prior request for consent for reasons of fact is not possible, or the processing of data is permitted by law. Collected data will be erased immediately, insofar as they are no longer required and erasure is not precluded by legal storage requirements.

2. Legal basis for the processing of personal data
We process your personal data on the basis of different legal bases. These are shown below:

Reason for processing: Fulfilment of contract

Legal basis in the GDPR: Article 6 para. 1 b)

Explanation: Processing takes place only to the extent necessary for the performance and fulfilment of the rights and obligations under the contract. Unless expressly stated otherwise, data processing by Goldene Generation is only to this extent.

Reason for processing: Legitimate interest

Legal basis in the GDPR: Article 6 para. 1 f)

Explanation: Processing takes place insofar as VDV has a legitimate interest and no conflicting overriding interests are evident on your part. The specific interest is explained in this privacy policy in the context of the description of the type of processing.

Reason for processing: Consent

Legal basis in the GDPR: Article 6 para. 1 a)

Explanation: Processing takes place insofar as you have expressly agreed to this, and on the basis of transparent information about the type and scope of the data processing. You can revoke your consent at any time. However, processing carried out up to this point in time will not be affected.

Reason for processing: Legal obligation

Legal basis in the GDPR: Article 6 para. 1 c)

Explanation: Processing takes place insofar as it is necessary to fulfil German or European legal obligations.

3. Data erasure and storage period
We erase your personal data as soon as the legal basis for the processing is eliminated and there are no statutory storage requirements. A retention obligation may be provided for if this is regulated by the European or national legislation, laws or other regulations to which Goldene Generation is subject.

IV. Provision of the website and creation of log files

1. Description and scope of the data processing

In order to establish and maintain the connection when accessing the website for informational use only, only such server log files that your browser transmits to us are automatically collected and stored. When simply looking at the website, the following technical data are required to display the page and for reasons of IT security:

- your IP address
- the HTTP status code,
- the browser type and browser version,
- referrer URL code (previously visited site),
- date and time of the server request,
- the files transferred,
- the size of the files transferred during the connection.

In addition, the personal data listed above are stored in the server log files. These data are not combined or stored with other data about you. We also use cookies and analysis services. Further details can be found in the following information in this privacy policy.

2. Legal basis for data processing
The legal basis for the temporary storage of personal data and log files is Article 6 para.1 f) of the GDPR (see III. 2.).

3. Purpose of data processing
The temporary storage of data in log files is imperative to ensure the permanent functioning of the IT systems and website technology, as well as to ensure IT security. It is also necessary to display the website correctly and enable its optimisation. This therefore constitutes a legitimate interest within the meaning of Article 6 para. 1 f) of the GDPR. The data collected in this context will not be used for marketing purposes.

4. Duration of storage
Saved log files shall be deleted after 30 days at the latest, unless there are statutory storage requirements.

V. Use of cookies

1. Description and scope of the data processing

Goldene Generation GmbH places cookies when visiting this website. A cookie is a small text file containing information transmitted by your browser. If you allow the use of cookies in your browser, this will not endanger your computer. During your visit to the website, technically necessary cookies will be set, as well as cookies for web analysis and website optimisation.

For technical reasons, so-called session cookies are used. These are technically necessary for establishing and maintaining the connection to the website. These cookies contain no personal information, and are automatically erased when you close your browser.

Along with technically required cookies, web analysis cookies are used for which the same information applies, unless otherwise stipulated in the data protection declaration. Upon visiting our website, we will notify you of the use of cookies for analysis purposes and direct you to this data protection declaration.

2. Legal basis for data processing

The legal basis for the processing of personal data in the case of the use of technically necessary cookies and cookies for web analytics purposes is Art. 6 para.1 f) of the GDPR (see III. 2.)

3. Purpose of data processing

Technically necessary cookies are used for the purpose of providing a fully functioning website. The use of cookies for web analysis is to improve the quality of the website and its content. This purpose represents a legitimate interest for data processing by Goldene Generation GmbH.

4. Storage duration, objection and elimination possibility

When cookies are set, they are stored in your browser and transmitted from there to our website. You can prevent the storage of cookies in your browser settings. However, this may cause some features of the site to be unavailable. Cookies which have already been set can also be erased from your browser at any time.

You can change your cookie settings here.

VI. Newsletter

1. Description and scope of the data processing

Goldene Generation gives you the option of subscribing to its newsletter. The following technically required data entered by you on the login screen and for registration is transmitted to Goldene Generation:

- Salutation
- Optional: Title
- First name
- Surname
- Optional: Company
- Email address
- IP address of the accessing computer
- Date and time of request

The newsletter sent by Goldene Generation contains so-called tracking pixels. A graphic image is inserted into the email newsletter in HTML format to allow a statistical evaluation of newsletter campaigns. By using tracking pixels, Goldene Generation can see if and when emails are opened and whether the links are clicked.

To subscribe to our newsletter, we use the double opt-in procedure. After subscribing, an email is sent to the email address provided containing a confirmation link to receive the newsletter.

2. Legal basis for data processing

The legal basis for processing your data for the purpose of sending the newsletter and use of tracking pixels is the provision of consent pursuant to Article 6 para. 1 a) of the GDPR (see III. 2.).

3. Purpose of data processing

Goldene Generation regularly notifies interested parties of its latest offers by newsletter. The data provided by you for this purpose is exclusively processed for providing and tailoring this newsletter to your requirements. We only require other data about you for the subscription to prevent any misuse of the newsletter offers and particularly of your email address. A statistical evaluation of newsletter emails is carried out to optimise the newsletter content.

4. Duration of storage

The data required for sending the newsletter is only stored while you are subscribed to the newsletter.

5. Opt-out

You can revoke your consent to receive the newsletter and the associated use of tracking pixels at any time. You can opt-out by clicking on the link provided in each newsletter or by sending an email to info@goldene-generation.de.

VII. Customer contact

When you send us an email, call us or contact us via any other method, we use your data exclusively for the purpose of processing your demand and any associated communication. The legal basis of data processing depends on the content of your message. We have a basic legal interest in making contact with our customers or interested parties via email, telephone and post as well as answering enquiries (Article 6 paragraph 1 letter f GDPR). If your enquiry concerns the conclusion of an agreement with us, data processing takes place within the scope of this pre-contractual obligation (Article 6 para. 1 lit. b of the GDPR). Data processing may also take place to fulfil a legal obligation (Article 6 para. 1 lit. c GDPR). Your data will be deleted as soon as your enquiry has been handled in full and all storage requirements removed.

VIII. Recipients of personal data

In selected cases only, personal data are passed on to external service providers. These were carefully selected by Goldene Generation and were commissioned being bound by instructions. The recipients of personal data include technical service providers ensuring the provision and optimisation of the website, as well as service providers offering additional services, such as sending newsletters.

Your personal data are always stored in the EU and managed in accordance with our privacy policy and the GDPR, unless otherwise stated in this privacy policy. If personal data are transmitted to a company affiliated with Goldene Generation or other recipients outside the EU, this is done only on the basis of a permissible legal basis and in compliance with the statutory requirements of the GDPR. If you would like to find out more about protecting your transmitted data, please contact us (see I. for contact details).

1. Website analysis services

Goldene Generation GmbH uses website analysis services on the basis of consent pursuant to Article 6 para. 1 sentence 1 a) GDPR. These services ensure a needs-based design and the ongoing optimisation of our website. Furthermore, these tools are used to statistically evaluate the use of our website and for optimisation purposes. These interests are legitimate within the meaning of the directives above.

1.1. Facebook pixels

Goldene Generation uses Facebook pixels on its websites. This is a website analysis service feature of Facebook Inc. (represented in Europe by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. Hereinafter referred to as: “Facebook”). Facebook pixels use cookies in the form of invisible graphic files which are stored on your browser and allow an analysis of your use of this website. The information generated by the cookie on how you use our website is usually transferred to a Facebook server in the USA and stored there.

The following data is transmitted to Facebook:

Information from HTTP header fields: Everything contained in the HTTP header. A HTTP header is a standard web protocol that is sent between every browser request and server on the internet as standard. HTTP headers contain IP addresses, information about the web browser, site location, document, referrer and user agent.
Pixel-specific data: These include the Pixel ID and Facebook cookie.
Optional: Data event values: Standard events can be defined here (such as visiting a particular subpage), which are described here: https://developers.facebook.com/docs/facebook-pixel/

Further information about the data collected by the Facebook tracking pixel can be found here https://de-de.facebook.com/about/privacy/ or here https://business.facebook.com/pixels/tos/ and in the terms of use for Facebook Business Tools here https://www.facebook.com/legal/terms/businesstools#. Goldene Generation GmbH has no influence over Facebook’s data processing operations. Facebook uses data for the purpose of advertising, market research and optimising offers. Facebook’s data protection guidelines apply in this regard.

Please note that the use of such tracking processes allows the identification of users across numerous websites. Please see the data protection declaration for further information and Facebook’s terms and conditions of use. By using Facebook pixels, you may be shown related advertising content on your Facebook social network after visiting our website. It is in the interest of Goldene Generation GmbH to tailor its advertising to you.

Facebook is based in the USA and is active in a “third country” pursuant to Article 44 GDPR. Facebook is certified under the “EU-US Privacy Shield”, whereby compliance with European levels of data protection are guaranteed.

The legal basis for the processing and transmission of data is the provision of consent pursuant to Article 6 para. 1 a) of the GDPR (see III. 2.).

If you have provided your consent to data processing in connection with the use of our website and/or participation in the aforementioned campaigns and competitions, you may revoke this consent at any time by contacting us on the details stipulated under I. and II. or using the following opt-out services: http://www.aboutads.info/choices and http://www.youronlinechoices.eu/

1.2. Google Analytics

On our website we use Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies, which are stored on your computer and facilitate the analysis of your use of our website. The information generated by the cookie on how you use this website is usually transferred to a Google server in the USA and stored there.

However, your IP address is truncated and thereby anonymised prior to transmission by Google within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the entire IP address be transmitted to a Google server in the USA and truncated there. IP anonymisation is enabled on our website. On behalf of Goldene Generation GmbH, Google uses this information to evaluate your use of the website, to compile reports on website activity and to provide other services to Goldene Generation GmbH related to website usage and internet usage.

The IP address provided by your browser as part of Google Analytics will not be combined with other data from Google. You can prevent the use of cookies by selecting the appropriate settings in your browser software; however, we would like to point out that if you do this, you may not be able to access all functions provided on our website. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of these data by Google by downloading the browser plug-in available under the following link and installing: http://tools.google.com/dlpage/gaoptout?hl=en.

An alternative to the browser add-on, particularly when browsing on mobile end devices, you may prevent the collection of data by Google Analytics by installing an opt-out cookie which prevents any future collection of your data when visiting our website. Please click on this link: Deactivate Google Analytics. The opt-out cookie applies only in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

The legal basis for the processing and transmission of data is the provision of consent pursuant to Article 6 para. 1 a) of the GDPR (see III. 2.).

1.3. Hotjar

We use Hotjar in order to get a deeper understanding of our users’ needs and to optimise the content of this website. With the aid of Hotjar technologies we get a better understanding of our users‘ experiences (e.g. how much time they spend on certain subpages, which links they click, their likes and dislikes etc.) which helps us to adjust our offer to the user feedback. Hotjar is working with cookies and other technologies that aim at collecting information about user behaviour and their devices (especially IP adresses - which are gathered in anonymous form only - screen sizes, unique device identifiers, browser information, country, preferred website language). Hotjar is saving this information in a pseudonymised user profile. Neither Hotjar nor any of us will use this information for the identification of single users or for the merging of further user data. The legal basis is article 6, par. 1 p. 1 lit. F GDPR. You can find further information in Hotjar’s privacy policy: https://www.hotjar.com/legal/policies/privacy

You can disagree with the storage of a user profile and of information about your website visit through Hotjar as well as the use of Hotjar tracking cookies on other websites via this link: https://www.hotjar.com/legal/compliance/opt-out

IX. Rights of data subjects

If personal data about you are processed by Goldene Generation, you are a data subject within the meaning of Article 4 para. 1 of the GDPR. Therefore, you have the following rights with respect to the personal data concerning you:

- Right to information pursuant to Article 15 of the GDPR
- Right to rectification or erasure pursuant to Article 16 and Article 17 of the GDPR
- Right to restriction of processing in accordance with Article 18 of the GDPR
- Right to object to the processing of your data pursuant to Article 21 of the GDPR
- Right to data portability pursuant to Article 20 of the GDPR
- Right to revoke the data protection consent declaration according to Article 7 para. 3 of the GDPR.

As a visitor to our websites, you are not subject to automated decision-making within the meaning of Article 22 of the GDPR.

If you do not agree with the way we process your data, please contact our data protection officer (contact details in II.) Pursuant to Article 77 GDPR, you are furthermore entitled lo lodge an appeal with the competent authorities.

Goldene Generation on Facebook

We maintain a fan page on the Facebook social network. Facebook provides detailed information about which personal data is processed by Facebook and how. Facebook also uses your data to create a corresponding user profile based on your interests. Cookies may be stored on your device for this purpose. Further information about how Facebook processes your data is available at https://www.facebook.com/about/privacy/.

Facebook is operated by Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, USA ("Facebook"). The body responsible for processing Facebook data in Europe is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Data processing outside of Europe by Facebook may take place under certain circumstances. Facebook is however “Privacy Shield”-certified (https://www.privacyshield.gov/), which guarantees compliance with the levels of data protection in the EU. Facebook’s privacy policy can be viewed here: https://www.facebook.com/about/privacy/

The legal basis for processing your personal data on our fan page is our legally entitled interest pursuant to Article 6 para. 1 f) GDPR in providing an information and communication channel. We have also concluded an agreement for shared responsibility of the fan page with Facebook. You may revoke your consent to data processing at any time by emailing info@goldene-generation.de. Should you wish to exercise your rights with regards to access to your information, you may contact us or Facebook directly.